Unified Communications to Power Business Innovation
Journey to your Collaborative Space
Exploring Opportunities with Unified Communications
With the unified communication services and public cloud solutions, delivering exceptional customer experiences (CX) is within reach for all clients, regardless of their financial resources.
To pave the way for a prosperous future, it is crucial to begin with well-informed strategic planning. Partnering with NetSphere grants you access to skilled consultants equipped with the strategic vision and knowledge to map out the unified communication landscape of your organization moving forward.
Business Calling & Contact Center Solutions
Build a personalized voice solution to communicate anywhere and from any device, either on the premises or in a Cloud solution. Get a custom designed hybrid telephony or cloud calling solution properly designed for your needs, with Netsphere’s transparent pricing and flexible agreements, we make it easier for you to adapt or scale as your needs change! Improve client impressions and optimize workflows with a leading contact center solution across multiple channels (phone, email, live chat, social media, SMS). Streamlining workflows, eliminating unnecessary costs, increasing satisfaction and maximizing revenue!
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Our Expertise in Designing and Delivering Tailored Solutions
We focus on developing simple, scalable and secure collaboration solutions specific to your requirements.
We also do Managed API programming and integrations that increase productivity and enhance the user experience for knowledge workers.
We have provided value and solutions in complex business problems, delivering solutions and capabilities.
This includes :
- Optimizing Cloud, On-Premises, and Hybrid Solutions
- Incorporating with Current Infrastructure
- Adaptable and Customized to Your Company’s Requirements
- Assisting in Integrating Capabilities Throughout the Organization
Business Telephony Solutions Tailored by NetSphere
In the fast–paced and ever–changing business environment, communication is vital. Choosing a business phone system can be the first step to improve productivity, deliver better customer service, and make it easier for everyone to work together.
What should I really consider – when I decide what phone system is best for my small business?
Choosing a telephone system for your small local business is probably the most complicated thing you‘ve done in a long time because you have to sort through so many options, whether to install Internet phone service (VoIP) or traditional landline service?, How many lines or extensions you may install?, Which features to support?. At the end of the day, you will want to implement the best solution for your business needs, business circumstances and personal as business owner goals.
How much does it cost to set up a phone system?
For new businesses, using a residential phone system at the start is logical since it is easily affordable where a business phone system may not be as affordable to you. However, the overall value of having a business phone system with business–related features far outweighs that cost of a residential phone system. It is mandatory that you investigate the features to see if they are appropriate for your business. Business phone systems will also offer lower–cost phone line packages, which is very important if you have call volumes that will be expanding.
BUSINESS PHONE SYSTEMS
For small businesses, a positive reputation is crucial. Missed calls or calls that lack quality could create real problems. Therefore, it is vital that you have a trustworthy business phone system to help you run your business efficiently and provide all the best service for customers.
At NetSphere, our team of specialists offers affordable and comprehensive phone solutions designed for your small businesses. We not only provide great hardware, we also act as your business partner to help improve productivity and communication.
Must-Have Features of a Modern Phone System
Voicemail to Email
Receive voicemail alerts directly to your email inbox so you can access and listen to the messages from wherever you are, using either your computer or mobile device. Route incoming calls to the right phone line based on the purpose of the callers' phone call.
Hunt Group
Route incoming calls to the right phone line based on the purpose of the callers' phone call.
Auto Attendant
Direct calls without the need for telephone operator or receptionist transfers using a voice menu.
Music on Hold
Keep callers engaged and prevent hanging up on the line while waiting to reach their intended party.
Office Anywhere
Make all of the features of a full office phone system available through your mobile device so you can work remotely.
Conference Calls
Make high-quality conference calls over the phone with multiple callers engaging in the conversation, and utilize the phone call as an effective conference call meeting platform.
Call Recording
Digitally record and store telephone calls in an audio file with the intention of providing better customer experience.
Call Accounting
Monitor and control your phone calls, records, and expenses efficiently using our proprietary software and hardware.
FAQs
We offer VoIP, Microsoft Teams integration, softphones, video conferencing, messaging, and presence under one platform.
Operator Connect allows direct PSTN calling within Microsoft Teams using NetSphere’s carrier-grade SIP trunks—no SBCs required.
Yes. We handle number porting and transition with zero downtime.
Yes. Our contact center solutions include IVR, call queues, call recording, real-time dashboards, and analytics.
Absolutely. Our cloud-based UC platform supports centralized control and seamless connectivity across all branches.
Yes. We provide a full range of certified headsets, desk phones, and video endpoints for Teams and
other platforms.
All our UC and CC platforms are encrypted end-to-end and hosted in ISO-certified data centers.
Yes. We offer native and custom integrations with most leading CRM and ticketing platforms.
Yes. Our solutions include dashboards for monitoring agent performance, call volumes, resolution
times, and more.
Yes. We provide 24x7 support for critical communication infrastructure.
UC brings together VoIP and video conferencing and instant messaging and email under a unified
communication platform. User engagement at Netsphere improves through their UC solutions that assist
workforce collaboration and customer interaction along with remote work functionality through unified
connection capabilities.
Our company provides Microsoft Teams together with Operator Connect and VoIP and PBX systems and
cloud-based phone solutions to simplify business communications. Our solutions provide remote and
in-office teams with easy communication capabilities and smooth management and scalable features.
Yes! The company offers communication solutions that unite phone calls with email and social media
tools and live chat and SMS for improved customer interaction.
Yes! Our solutions integrate seamlessly with CRM platforms like Salesforce, HubSpot, and Zoho to
provide a unified view of customer interactions, improving efficiency and customer satisfaction.
The network solutions from our company deliver dependable connectivity with optimized bandwidth as
well as protected communications. Our company provides SD-WAN solutions together with network
security options and managed IT maintenance to enable business expansion.
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